Regarding payment of membership fees
We are considering new rate plans for three carriers. Are any procedures necessary?
If you are currently using any carrier payment method, please be sure to read this.
●For those using docomo
-Customers who currently use "d Payment" to register on this site will still be able to continue using the site even if they change to "ahamo".
・You cannot use your carrier email address (@docomo.ne.jp) with Docomo's new rate plan "ahamo/irumo".
- If you register on this site with your carrier email address, you will no longer receive email newsletters and other notifications from the site, so please change your email address from MY PAGE.
<About irumo>
Customers who are considering changing to NTT DoCoMo's new rate plan "irumo" scheduled to start offering from July 1, 2023, please check the following.
・You can continue to use ``d Payment'' with Docomo's new rate plan ``irumo.''
・Even if customers who are currently using "d payment" to register on this site change to "irumo", their payment registration will continue and they can continue to use the site, but "sp mode" will continue to be used. "Payment" is not available.
*For details, please contact docomo.
・If you apply for "Docomo Mail Option" at the same time as changing your contract to Docomo's new rate plan "irumo", you can continue to use your carrier email address (@docomo.ne.jp).
・If you apply for "Docomo Mail Option" at any time after signing up for "irumo", or if you do not apply for "Docomo Mail Option", your carrier email address (@docomo.ne.jp) will not be available. or may not be transferred.
*The service content of "irumo" may change in the future.
*We will notify you separately if there are any changes.
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●For those using au
``au Easy Payment'' is not currently available with the au new rate plan ``POVO2.0.''Therefore, if customers who are currently using ``au Easy Payment'' switch to ``povo2.0,'' their membership will be automatically canceled.
*Customers who subscribed to "povo" before "povo2.0" was released ("povo1.0") can continue to use it without any need to complete any procedures.
However, the service content of "povo" may change in the future.
We will notify you separately if there are any changes.
Please note that carrier email addresses (@au.com/@ezweb.ne.jp) cannot be used with au's new rate plan "povo".
If you register on this site using your carrier email address, you will no longer receive email newsletters and other notifications from the site, soplease change your email address from MY PAGE.
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●For those using SoftBank
After March 3, 2022, if you have transferred your mobile phone number between the SoftBank, Y!mobile, and LINEMO brands, you can continue to use it.
Please note that carrier email addresses (@i.softbank.jp/@softbank.ne.jp/@vodafone.ne.jp) cannot be used with LINEMO.
If you register on this site using your carrier email address, you will no longer receive email newsletters and other notifications from the site, so please change your email address from MY PAGE.
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Other questions regarding "Membership fee payment"
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Q.
[Monthly Membership Fee Course] What payment methods are supported?
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Q.
[Monthly Membership Fee Bundle Payment Course] What payment methods are supported?
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Q.
Please tell me which credit cards are available.
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Q.
Can I use debit cards, prepaid cards, and bundle cards?
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Q.
The message "The maximum number of errors has been reached" is displayed and you cannot register as a member.
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Q.
I would like to register using a credit card, but an error message appears.
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Q.
[Monthly Membership Fee Bundle Payment Course] Please tell me how to pay at a convenience store.
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Q.
[Monthly Membership Fee Course] I would like to register using carrier payment, but this is not an option.
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I check or change the registered credit card information?
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Q.
[Monthly Membership Fee Course] Can I check or change the registered credit card information?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I change the payment method?
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Q.
[Monthly Membership Fee Course] Can I change the payment method?
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Q.
[Monthly Membership Fee Course] Do I need to make a monthly payment procedure?
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Q.
[Monthly Membership Fee Course] If I join in the middle of the month, will the payment be prorated?
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Q.
[Monthly Membership Fee Course] Is it possible to get a refund if there are duplicate payments?
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Q.
[Monthly Membership Fee Course] How can I check my current registration status?
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Q.
[Monthly Membership Fee Course] Duplicate payments occur every month.
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Q.
Are there any differences in the services provided depending on the payment method?
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Q.
クレジットカード会社からの利用明細名は何になりますか？
If the above example does not resolve your issue, please contact us using the form below.