Regarding payment of membership fees
[Monthly Membership Fee Course] I would like to register using carrier payment, but this is not an option.
To choose carrier billing, you must have a contract with each mobile phone company (docomo/au/SoftBank).
You must access it using a smartphone device.
Please disconnect from Wi-Fi, switch to your mobile phone line, and proceed with the payment process.
Depending on your contract status, you may not be able to use carrier billing.
For details, please contact your mobile carrier/shop.
*Cannot be used to pay membership fees for [Monthly Membership Fee Bundle Payment Course].
Other questions regarding "Membership fee payment"
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Q.
[Monthly Membership Fee Course] What payment methods are supported?
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Q.
[Monthly Membership Fee Bundle Payment Course] What payment methods are supported?
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Q.
We are considering new rate plans for three carriers. Are any procedures necessary?
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Q.
Please tell me which credit cards are available.
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Can I use debit cards, prepaid cards, and bundle cards?
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Q.
The message "The maximum number of errors has been reached" is displayed and you cannot register as a member.
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Q.
I would like to register using a credit card, but an error message appears.
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Q.
[Monthly Membership Fee Bundle Payment Course] Please tell me how to pay at a convenience store.
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[Monthly Membership Fee Bundle Payment Course] Can I check or change the registered credit card information?
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[Monthly Membership Fee Course] Can I check or change the registered credit card information?
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[Monthly Membership Fee Bundle Payment Course] Can I change the payment method?
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[Monthly Membership Fee Course] Can I change the payment method?
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[Monthly Membership Fee Course] Do I need to make a monthly payment procedure?
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[Monthly Membership Fee Course] If I join in the middle of the month, will the payment be prorated?
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[Monthly Membership Fee Course] Is it possible to get a refund if there are duplicate payments?
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[Monthly Membership Fee Course] How can I check my current registration status?
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Q.
[Monthly Membership Fee Course] Duplicate payments occur every month.
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Q.
Are there any differences in the services provided depending on the payment method?
If the above example does not resolve your issue, please contact us using the form below.