Regarding payment of membership fees
[Monthly Membership Fee Bundle Payment Course] Can I check or change the registered credit card information?
If you have registered for the "Monthly Membership Fee Bundle Payment Course", please access MY PAGE.
*Please access the site using a standard browser (Safari/Chrome).
*Operation of the in-app browser (Yahoo! JAPAN app/Google app) is not guaranteed.
[Automatic renewal: Continuing] will be displayed below the membership expiration date.
In addition, the [Confirm/Change/Stop Card Information] button will be displayed only for those who are automatically renewing their card information.
Click [Confirm/Change/Cancel Card Information] to check the currently registered credit card information.
*The information that can be confirmed is [last 3 digits of card number] and [expiration date].
You can change the registered credit card from the [Card information change procedure] displayed on the same page.
<Note>
You can change your credit card information until the 20th of the month in which your membership expires.
Please note that once the deadline has passed, you will be subject to automatic renewal and will have to proceed with your old credit card information.
»Click here to log in
In addition, the [Confirm/Change/Stop Card Information] button will be displayed only for those who are automatically renewing their card information.
Click [Confirm/Change/Cancel Card Information] to check the currently registered credit card information.
*The information that can be confirmed is [last 3 digits of card number] and [expiration date].
You can change the registered credit card from the [Card information change procedure] displayed on the same page.
<Note>
You can change your credit card information until the 20th of the month in which your membership expires.
Please note that once the deadline has passed, you will be subject to automatic renewal and will have to proceed with your old credit card information.
»Click here to log in
*Please access the site using a standard browser (Safari/Chrome).
*Operation of the in-app browser (Yahoo! JAPAN app/Google app) is not guaranteed.
Other questions regarding "Membership fee payment"
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Q.
[Monthly Membership Fee Course] What payment methods are supported?
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Q.
[Monthly Membership Fee Bundle Payment Course] What payment methods are supported?
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Q.
We are considering new rate plans for three carriers. Are any procedures necessary?
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Q.
Please tell me which credit cards are available.
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Q.
Can I use debit cards, prepaid cards, and bundle cards?
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Q.
The message "The maximum number of errors has been reached" is displayed and you cannot register as a member.
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Q.
I would like to register using a credit card, but an error message appears.
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Q.
[Monthly Membership Fee Bundle Payment Course] Please tell me how to pay at a convenience store.
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Q.
[Monthly Membership Fee Course] I would like to register using carrier payment, but this is not an option.
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Q.
[Monthly Membership Fee Course] Can I check or change the registered credit card information?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I change the payment method?
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Q.
[Monthly Membership Fee Course] Can I change the payment method?
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Q.
[Monthly Membership Fee Course] Do I need to make a monthly payment procedure?
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Q.
[Monthly Membership Fee Course] If I join in the middle of the month, will the payment be prorated?
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Q.
[Monthly Membership Fee Course] Is it possible to get a refund if there are duplicate payments?
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Q.
[Monthly Membership Fee Course] How can I check my current registration status?
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Q.
[Monthly Membership Fee Course] Duplicate payments occur every month.
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Q.
Are there any differences in the services provided depending on the payment method?
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Q.
クレジットカード会社からの利用明細名は何になりますか？
If the above example does not resolve your issue, please contact us using the form below.