About various emails
You will continue to receive email newsletters even after you cancel your membership.
Due to the system, there is a possibility that you may receive several messages that are misplaced with the cancellation procedure.
If you still receive an email within 7 days after completing the cancellation procedure, please contact us.
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<Required items>
・Name (Kanji/Kana)
・ Plus member ID
・Date of withdrawal procedure
・The (customer's) email address from which you receive emails
・Sender (e-mail magazine) address
・Date and time of latest email received
・Email subject
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Depending on your environment, the email link above may not launch.
Other questions regarding "About various emails"
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Q.
I am not receiving emails from the fan club.
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Q.
I did not receive an email notification that my membership registration was completed.
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Q.
Where can I subscribe to the members-only email newsletter?
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Q.
How often is the email newsletter delivered?
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Q.
I would like to stop receiving email newsletters.
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Q.
Can I change the email newsletter recipient?
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Q.
I contacted you, but have not received a reply.
If the above example does not resolve your issue, please contact us using the form below.