Please check below.

We will respond to inquiries from 11:00 to 12:00/13:30 to 18:00 on weekdays, excluding weekends and holidays.

Please note that depending on the content, it may take some time for us to investigate and respond.

After your inquiry, you will receive a "Notification of completion of inquiry" email.

If you wish to contact us separately from a different email address after contacting us, please be sure to indicate so.

*If you enter the [reception number (7 digits)] provided in the email, the information will be processed more smoothly.

・If there is insufficient information or if your question is not stated, it may take time to complete the investigation or we may not be able to respond.

・If we receive a large number of inquiries, we will respond to you in order. Please refrain from making repeated inquiries.

We will respond to your inquiries from the [cc.plusmember.jp] domain.

Please be sure to enable reception for the above domains.

*If you have an icloud/gmail/PC address, please check other than your inbox, such as the "promotion tab" and spam folder.

We are unable to respond to inquiries regarding the following matters. Please note.

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・Inquiries other than those related to the fan club

・Inquiries regarding live ticket advance, ticketing, seating, etc.

・Opinions, questions, and requests regarding member artist activities

・Opinions and questions regarding members' private lives

・About information that has not been announced on the official website, official SNS, etc.

・Opinions and questions regarding staff

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