Thank you for always using the ME:I OFFICIAL FANCLUB.

ME:I OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続お手続きを2024年10月～2025年3月に完了された方へ、

下記の日程で2025年4月分の STAND BY ME:I（継続特典）2025 の発送を開始いたします。

[STAND BY ME:I2025 Recipient Eligibility]

Those who meet all of the following conditions are eligible to receive the shipment.

-Those who register for the "Monthly Membership Fee Bundle Payment Course" by November 30, 2024.

*This also includes cases where you change your course from the "Monthly Membership Fee Course" during the above period.

- Those who renew for the next year during the renewal period (from three months prior to the membership expiration date to the last day of one month after).

- Those whose renewal membership expiration date is between December 31, 2025 and November 30, 2026.

Members eligible for shipping this month

[For those residing in Japan]

Those who have completed the renewal procedure for the ME:I OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" between October 1, 2024 (Tuesday) and March 31, 2025 (Monday).

[For those residing outside Japan]

Those who have completed the renewal procedure for the ME:I OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" between October 1, 2024 (Tuesday) and March 31, 2025 (Monday).

*For those in countries and regions where international shipping procedures are difficult, we will ship from the next month onwards.

[Shipping address]

It will be shipped to the address registered on your My Page.

If your address changes, please log in to the site and change your membership information under "Confirm/Change Member Information" on your My Page.

If your name has changed, please check this page and contact us.

*Please be sure to check the registration information on your My Page by Monday, March 31st.

◆ Scheduled delivery start date

2025年4月28日(月)より順次発送

◆About shipping

-Delivery will be by regular mail or international parcel.

-Delivery may take up to a week depending on traffic conditions and your area of residence.

◆Notes

・This offer does not apply to ME:I OFFICIAL FANCLUB members who have signed up for the "Monthly Membership Fee Course" or new members.

・We have received many inquiries regarding incomplete addresses. Please be sure to check your registered address.

・If reshipment is necessary due to an incorrect address, please note that you will be charged the reshipment fee.

Frequently asked questions

・ When will I receive STAND BY ME:I (continuation bonus)?

・ I haven't received STAND BY ME:I (continuation bonus).

Regarding inquiries about undelivered items

If your package has not been delivered due to an incorrect address or other reasons, we will accept your request for re-delivery during the period below.
Please note that shipping charges will be borne by the customer and must be paid upon delivery (members residing overseas must pay in advance via PayPal).

[Inquiry acceptance period]

・Members residing in Japan

Undelivered acceptance period: Wednesday, May 14, 2025 11:00 to Tuesday, May 27, 2025 10:59

Shipping method: Yu-Pack cash on delivery

・Members residing overseas

Undelivered acceptance period: May 27, 2025 (Tuesday) 11:00 to June 11, 2025 (Wednesday) 10:59

Shipping method: Shipping fee paid via PayPal, shipped by EMS

*Payment via PayPal must be made by Monday, June 30, 2025 at 23:59 (Japan time).

1. Confirmation and change of registered address

After logging in, please check and change your registered address from "Confirm/Change Member Information" on your My Page.

(If your last name has changed, you will not be able to change it on your My Page, so please contact us via "Help/Inquiries.")

2. Please apply via the URL below.

Each member can only apply once, so please check carefully before proceeding to the confirmation screen.

*Please note that there will be no email to confirm completion of sending.

・Members residing in Japan

Resend Application Form

* Access will be available from 11:00 on Wednesday, May 14, 2025.

・Members residing overseas

Resend Application Form

*​ ​Access will be available from 11:00 on Tuesday, May 27, 2025.

◆ Regarding inquiries about defective products

In the unlikely event that you receive a defective product, please refer to the "Help/Inquiries" below.

Please contact us via "Click here to inquire about defective exchanges" during the inquiry period.

[Help/Inquiries]

There was a defect in the item I received from the fan club. Can I exchange it?

[Inquiry acceptance period]

Defective product inquiry acceptance period: Until May 27th (Tue)

[Information regarding renewal of ME:I OFFICIAL FANCLUB membership]

Renewal procedures can be carried out from the 1st of the month in which your membership expires until the last day of the following month.

If you have set up automatic renewal, the renewal process will be carried out around the end of the month in which your membership expires.

For details regarding renewal procedures, please click here (https://me-i.jp/faq/detail/76).

If you have any other questions, please check our help page (https://me-i.jp/faq/).

【Notes】

Renewal procedures can be carried out from three months prior to the membership expiration date up to one month after the expiration date.

*If you continue during the grace period, your registration information and other history will be carried over.

If you have set up automatic renewal, the renewal process will be carried out around the end of the month in which your membership expires.

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▼Grace period

[Grace period: 1 month]

*December 31st deadline: You can continue until the end of January. If you exceed the deadline, your membership will be terminated.

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