About changing smartphone models
[Monthly Membership Fee Course] If I change the model, do I need to take any necessary procedures? (Using carrier billing/change of mobile carrier)
Payment information will not be carried over, so your membership will be automatically canceled at the end of the month in which the change was made.
* Monthly Membership Fee Course will not be canceled when changing the contract between Softbank ⇔ Y!mobile ⇔ LINEMO.
If you log in with the same FANY ID (or email address) at the beginning of the next month,
You will be redirected to a page where you will be asked to pay your monthly membership fee, so please make the payment using your preferred method.
Please access the site using a web browser (Chrome/Safari).
*Once the automatic withdrawal is reflected, you will be unable to log in and will be redirected to the [Membership fee payment screen].
At that time, please register using your preferred payment method.
*Please note that it may take several days for automatic withdrawal to be reflected.
If you re-register under the following conditions, you will be able to resume using the service by inheriting your membership information including the date of joining and points.
●Procedure (=payment of membership fee) within 30 days after the withdrawal is completed
●Procedure using the same FANY ID
<Note>
・If you cancel your membership, your email magazine settings will become unregistered.
After re-enrolling, please enable subscription settings from [E-mail newsletter settings] on My Page.
・If more than 30 days have passed since the cancellation was completed, or if you performed the procedure using a different FANY ID,
Your registration cannot be carried over and you will become a new member.
Please note that if you are a new member, you will not be able to return your membership date and point information.
Other questions regarding "Changing smartphone models"
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Q.
[Monthly Membership Fee Bundle Payment Course] I changed the model of my smartphone. Are there any procedures required?
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Q.
[Monthly Membership Fee Course] If I change the model, do I need to take any necessary procedures? (For those using credit card payment)
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Q.
[Monthly Membership Fee Course] If I change the model, do I need to take any necessary procedures? (Using carrier billing/no change of mobile company)
If the above example does not resolve your issue, please contact us using the form below.