About changing smartphone models

[Monthly Membership Fee Course] If I change the model, do I need to take any necessary procedures? (Using carrier billing/no change of mobile company)

Basically, payments will be carried over, so you can use the site with the same FANY ID (email address).

Please note that payment information may not be carried over depending on the contract details.
Please check with your mobile company for details.

<If payment is not carried over>
Your membership will be canceled at the end of the month in which the contract details are changed.

Example) If you registered with au Easy Payment and changed to docomo on March 15th
⇒Cancellation at the end of March ⇒You can only be billed using au Easy Payment for the month of March.

If you log in with the same Plus member ID (or email address) at the beginning of the next month,
You will be redirected to a page where you will be asked to pay your monthly membership fee, so please make the payment using your preferred method.
*There may be a time lag before the withdrawal status is reflected.

In addition, if there is a change in the "email address used (= registration)" due to the model change,
Please edit your registered information in [MY PAGE] after logging in.

<Note>
To complete the procedure, please access the site using a web browser (Safari/Chrome).
Operation of the in-app browser (Yahoo! JAPAN app/Google app) is not guaranteed.

If you access the site via various SNS apps such as Twitter, Instagram, or LINE, it may not function properly.

Other questions regarding "Changing smartphone models"

If the above example does not resolve your issue, please contact us using the form below.

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